Frequently Asked Questions
Everything you need to know about our precision-engineered components.
When will my order ship?
Orders for in-stock items typically ship within 1-2 business days. You will receive a tracking number via email as soon as your package leaves our Minnesota facility.
What is your return policy?
We accept returns on new, unused items in their original packaging within 30 days of purchase. Please note that installed components are not eligible for return due to safety and quality standards.
Do you offer international shipping?
Yes, we ship our components worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected carrier.
How do I know if a chainring is compatible with my bike?
Compatibility depends on your crankset model and bolt circle diameter (BCD). We provide detailed fitment guides on each product page to help you select the correct offset and mounting style.
What kind of warranty do you provide?
We stand behind our products with a limited warranty against defects in materials and workmanship for one year from the date of purchase for the original owner.
Can I modify or cancel my order after it is placed?
Because we aim to process orders quickly, we can only make changes if the order has not yet entered the fulfillment stage. Please contact our support team immediately for assistance.